What is Managed Services?
Managed Services is a way to take your IT costs for Support, Services, and Security and bundle them in a fixed monthly cost per user. You can take advantage of knowing what your cost per user is and be able to budget for growth of your organization. You also get all of the premium services we offer for this monthly price including:
- On-site and Remote Support
- Server Management and Support
- Workstation Management and Support
- Scheduled Proactive Patching and System Optimization
- Disaster Recovery & Business Continuity
- Data Backup and Restorations
- Email Security
- Network Security
- Password Vaulting
- Secure Wireless Networking
- Proactive Dark Web Monitoring & Alerting
- Asset Management and Monitoring
- Vendor Relationship Management
- IT Systems Documentation
- IT Management and Security Policies
- Strategic IT Consulting
Why Managed Services?
Often times people ask us why they should pay a monthly fee for IT Services instead of just having someone they call whenever they need them. The answer to this question is fairly simple. If you are paying a Managed Services Partner (MSP) every month to manage your systems, keep them secure, up-to-date, etc they should be working hard to make sure everything is setup in such a way that it is very stable.
Your ROI for both your infrastructure and IT support will cost you less over time taking the proactive Managed Services approach vs the traditional reactive break-fix model. The more stable and secure your IT environment is the more productive your business can be instead of constantly battling IT issues and putting out fires.
Because we work with lots of clients in varying industries we see a lot of different business models, software, and security/compliance issues every day. This allows us to keep up to date with the constantly changing world of IT as well as use the benefit of our ability to buy services and products in bulk.
Why Choose BITS?
We know you have a lot of choices when it comes to your IT needs. We take a hands on approach in getting to know you, your staff, and how your business operates. Our goal is to build real relationships with our clients and serve as a partner to the success of your business.
We strive to be transparent in all facets of how our business operates. This including transparency in determining the source of issues, our pricing structure, and the nature of how we support your business. Transparency is something we see a severe lack of in our industry and we strive to do it differently!
Your business is unique and so is ours! Our experience in running our company comes from our combined years as Consultants, Internal IT Staff, MSP Employees, MSP Customers, and Business Owners. This gives us a wide breadth of knowledge about the good, bad, and ugly when it comes to our industry. Our business is based on our experience seeing things that have worked well, things that didn’t work well, and building everything from the ground up as far as systems and processes are concerned to put People First.
Your success is our success. Because we work towards Real Relationships, Transparency, and utilizing our Unique Experiences we strive to help make technology an asset to your business and a key factor in your success. When you are successful in your business it is a success for us!
Call us at 615-850-7171